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Wd drive utilities constant updates1/8/2023 I went back to the General “tab” and scrolled all the way down to Services. Next I checked firmware but already had the latest version because I had set Enable Auto Update. I scrolled right to Settings | Utilities and ran the Disk Test. So I donned my Network Administrator hat – ops I forgot my password -OK, reset device. However, deleting files did NOT release the space. It can simply mean that your disk utilization exceeds 95%. I just dealt with this red light and wanted people to know there is one other possible cause of this warning light – it does not always mean a failure. Check our our data recovery prices page to see how affordable data recovery from your WD My Cloud can be. We are fully equipped with clean room and all of the necessary professional tools to handle any case. Here at data medics we handle hundreds of data recovery cases of hard drives and NAS devices in any condition. In such a case, it will likely need read/write head replacement and should not be attempted as a DIY project. For example if you hear a steady clicking from one of the drives, it likely has experienced a head crash which can be caused by sudden power outages. There are also a number of other factors that may arise. If you try to image the drive without doing the fix, it will get slower and slower until it eventually just stops responding altogether. The problem is a glitch related to the auto-reallocation feature of the drive which will cause it to hang and transfer data at an impossibly slow rate. To do this typically requires specialized equipment such as PC-3000 or DeepSpar Disk Imager.
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